Question 1

Can I sell my Oil Empire Gold or other Virtual Goods for real money?

Accepted Answer

No. Oil, Gold, boosts and other Virtual Goods have no real-world monetary value and cannot be sold or exchanged for cash.

Question 2

Can I sell or transfer my game progress to another player?

Accepted Answer

Oil Empire progress and Virtual Goods are intended for personal use and are not intended to be commercially traded or transferred.

Question 3

Can I use someone else's payment method?

Accepted Answer

Only use a payment method you are authorized to use.

Question 4

What should I do if I accidentally make a purchase?

Accepted Answer

Use the refund process provided by Apple or Google Play, subject to their applicable refund rules.

Question 5

Does Oil Empire sell my personal data for money?

Accepted Answer

No. Oil Empire does not sell personal data in exchange for money. Certain advertising practices can have broader legal definitions under some privacy laws, as explained in the Privacy Policy.

Question 6

How can I change my advertising or privacy choices?

Accepted Answer

Use the privacy or consent settings available in Oil Empire or the relevant privacy controls on your device.

Question 7

How can I request access to or deletion of my personal data?

Accepted Answer

Contact support@oilempire.info. If you have an account, providing the account email or UID can help locate the relevant information. Never send your password.