top of page

Ads & Purchase Problems
Ads can occasionally be unavailable because of your internet connection, region, consent settings, device configuration or the advertising provider's availability.
The game must receive confirmation that the advertisement was successfully completed before the reward can be granted. If this happens repeatedly, restart the game and contact support if necessary.
Your consent choices, device privacy settings, age, region or advertising-provider availability may result in contextual or non-personalized advertisements instead.
Rewarded advertisements may still be available, but the advertisements shown may be contextual or non-personalized.
Do not repeatedly purchase the same item. Check your platform purchase history first, restart the game, and contact support if the transaction completed but the item was not delivered.
Contact us
bottom of page